Business Industry

FTO Taking Measures To Address Taxpayers’ Grievances: Ombudsman

FAISALABAD, Feb 12 (APP): Federal Tax Ombudsman (FTO) Mushtaq Ahmad Sukhera has said that FTO is taking steps to redress the grievances of taxpayers and address the complaints by carrying out independent investigations about tax maladministration.

Addressing the members of Textile Exporters Association (PTEA) here on Monday, he said that textile industry holds foremost importance in the with its 57% share in country’s exports and 8.5% in GDP. Textile exporters are major contributors to the economy and his office will leave no stone unturned to address the issues of exporters and industrialists, he said. He expressed disappointment over the widening of and heavy reliance upon foreign borrowings, adding the country’s exports have been declined from 25 billion dollars to 21 billion; whereas export growth of other countries in the region has increased manifolds.

Concerning of lowest tax to GDP ratio, he said that FBR had been asked to revise the criteria of tax collection system and evolve an easy and simple mechanism so that people would come into tax net voluntarily instead of avoiding it. On the issue of huge pendency in refund regime, he assured his full support for expeditious processing and payment of all outstanding refunds.

Responding to a suggestion of appointment of Grievance Commissioners at RTO levels, with powers to monitor the of the complaints on daily basis and issue appropriate orders for smooth implementation to redress the grievances, he assured to work out on the proposal. Earlier, Chairman PTEA, in his welcome address, appreciated the role of Federal Tax Ombudsman for accountability of maladministration on part of the tax authorities.

Seeking FTO’s support, he said that huge pendency in refund regime has slowed down the growth pace and if those amounts are released, exporters can deploy the capital towards expanding businesses, which in turn will help Pakistan’s export earnings grow. Later, PTEA insignia was presented to Federal Tax Ombudsman. A large number of textile exporters were present in the meeting.

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